Refrain from moving around on the boat a lot. Running and jumping is strictly prohibited. The captain has sole discretion to expel you from the boat if he thinks that you are threatening your own or the other passengers' safety.
Watch out for your own belongings. Do not leave them unattended. We will not be responsible for your loss.
Life jackets are available under every tables and also in the Captain's room on the boat. We encourage everyone to wear a lifejacket. Floating devices are also located on the front, side and back of the ships.
Self-brought food and beverages are strictly prohibited on the boat.
Children ticket price is the same as adult, RM15 for Sarawakians; RM18 for Non-Sarawakians and RM25 for Non-Malaysians.
Infant below 2 years old that travel on the lap of an adult travels for free.
Yes toilet is located at the back of the boat.
Passengers are advised to arrive at least 15 mins before departure to avoid missing the boat.
We will put down curtains if it rains so cruise schedules are mostly not affected. It is advisable that you wear waterproof and anti-slip shoes, bring an umbrella and raincoat as they will come in handy.
Yes, boat charter is available for events, parties, functions etc. Please contact us by WhatsApp +60168752356 or email for more details.
Pre-booking is available anytime before departure. Please WhatsApp +60168752356 for booking.
Yes, you can book a table if you don't want to share your table with other passengers. (4 PERSON MAX).
Yes, we will put you together as long as your tickets are purchased in a single receipt.
We will confirm your order after your payment. On the day of the tour, we will ask for your booking details to verify your booking order.
Yes, we sell tickets on a first come first serve basis. However, we cannot guarantee the availability of seats.
Unfortunately, re-scheduling and cancellation of bookings are strictly unavailable if we have reserved your seats for you.
All tickets are NON-REFUNDABLE.
All tickets are NON-REFUNDABLE. If we have reserved your seats, but you do not turn up on time, you can change your tickets to another date or time, but on the term that we charge a 50% penalty fee. Please arrive at least 15 mins before departure.
Your health and safety are our utmost priority. If unfortunately we need to cancel a trip due to unforeseen circumstances, your ticket will be opened and carried forward to another favorable date of your choice, subject to availability.